Terms & Conditions.
Welcome to Divine Shopee. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before creating an account or making a purchase.
1. Account Creation
1.1 Eligibility: To create an account, you must be at least 18 years old or have parental/guardian consent if under 18.
1.2 Account Information: You are required to provide accurate and up-to-date information during registration. It is your responsibility to ensure that your account details remain confidential.
1.3 Account Security: Any activity under your account is your responsibility. Notify us immediately in case of unauthorized access or suspected breach of security.
2. Online Payments
2.1 Payment Methods: We accept secure online payments via credit/debit cards, UPI, net banking, and other approved payment gateways.
2.2 Payment Confirmation: All orders are processed only after payment confirmation. A receipt of your transaction will be shared via email or SMS.
2.3 Payment Security: We use secure payment processing methods, and your financial information is protected under industry-standard encryption.
3. Product Information
3.1 Product Descriptions: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur due to photography or screen settings.
3.2 Availability: Products are subject to availability. In the event of unavailability, we reserve the right to cancel your order and refund the amount paid.
4. Shipping and Delivery
4.1 Shipping Policy: Products will be shipped as per the timelines mentioned during checkout. Delays caused by external factors (e.g., courier services) are beyond our control.
4.2 Delivery Address: Ensure that the delivery address provided is accurate and complete. We are not responsible for failed deliveries due to incorrect information.
4.3 Tracking: Tracking details will be shared via email/SMS once your product is shipped.
5. Returns and Refunds
5.1 Eligibility: Products can be returned or exchanged only if they are damaged, defective, or incorrect, as per our return policy.
5.2 Refund Process: Refunds will be processed upon verification and approval, and the amount will be credited back to the original payment method.
5.3 Non-Refundable Products: Certain items (e.g., customized or personalized products) may not be eligible for return or refund.
6. User Conduct
6.1 Prohibited Activities: You agree not to misuse our platform, including engaging in fraudulent transactions, violating applicable laws, or disrupting platform operations.
6.2 Intellectual Property: All content on Divine Shopee, including images, text, and designs, is our intellectual property. Reproduction without permission is prohibited.
7. Privacy Policy
We value your privacy and ensure that your personal data is collected, used, and stored securely as per our Privacy Policy.
8. Limitation of Liability
Divine Shopee is not liable for any indirect, incidental, or consequential damages arising from the use of our platform or products.
9. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. The updated version will be available on our platform and effective immediately.
10. Governing Law
These terms and conditions are governed by the laws of [Insert Country/State]. Any disputes will be resolved under the jurisdiction of the courts of [Insert Location].
By using Divine Shopee, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, please contact us at : (santoshverma@divineshopee.com)
